Política de envío

📦 Shipping Policy

Introduction

Welcome to Montregarde! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand how we handle and process deliveries.

Shipping Methods & Delivery Times

We offer multiple shipping options to suit your needs:

• Standard Shipping: 5–7 business days

• Express Shipping: 2–3 business days

• Overnight Shipping: Next business day

Note: Delivery times are estimates and may vary depending on your location and external factors.

Order Processing Time

• All orders are processed within 1–2 business days (Monday–Friday).

• Orders placed after 12 PM PST or on weekends/holidays are processed the next business day.

Shipping Rates

Shipping costs are calculated at checkout based on:

• The weight and dimensions of your order

• The shipping method selected

International Shipping

We offer worldwide shipping. Delivery times and shipping rates vary by destination.

Customs Notice: International customers are responsible for any applicable customs fees, import taxes, or duties.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of the delivery date:

📧 Email: contact@montregarde.com

We’ll work with the carrier to resolve the issue.

Incorrect Address Disclaimer

Please make sure your shipping address is accurate at checkout.

We are not responsible for deliveries made to incorrect addresses provided by the customer.